Due to the on-going Covid-19 emergency:
Please allow at least 1-3 business days for your order to arrive.
All orders are still being processed, shipped and delivered as soon as possible; they are just taking a little longer.
To minimise risks to everyone, all parcels will no longer require a signature upon delivery. The couriers are still recording a receiver's name on their handheld devices (i.e. making Non-Contact Deliveries). Do not dispatch goods for delivery to locations which are closed (some workplaces, universities, pubs, restaurants etc). We are unable to schedule orders to arrive on a specific day at present.
Please use email [email protected] to contact us as our support team are working remotely.
Many thanks for your patience in these exceptional times, we look forward to fulfilling your order. Take care and stay safe.
When things go wrong with customer service, an apology and a sincere gesture can turn the situation around and create real customer loyalty and great recommendations for your business. Offering refunds or credit as an apology for a lapse in service can fail to demonstrate any empathy for your customer's concern. A gift is seen as a personal and sincere desire to make amends.
gifts.ie provides high quality corporate gifts beautifully wrapped and dispatched directly to your customers. Each gift contains a card bearing your personal message and company logo. gifts.ie remains anonymous and customers are genuinely impressed by the effort you've gone to.
Complaints should be treated as an opportunity to strengthen your relationship with your customer.
Contact us today for more information or read more about our Corporate Gift Services.